Customer Support
Shipping Policies:
Processing Time: I take pride in individually creating and charging all my products with Reiki energy. To ensure the highest quality and intention in every order, please note that the processing time for preparing an order for shipping may take up to 7 days. I greatly appreciate your patience and understanding as I handcraft your unique items.
Delivery Time: The delivery time for your order will depend on the postal service. While we strive to dispatch your order as soon as possible, please keep in mind that shipping times can vary based on your location and the shipping method chosen during checkout. We recommend reviewing the estimated delivery times provided by the postal service for more accurate information.
Customs Delays: We want to bring the world of metaphysical healing to your doorstep, but we are not responsible for delays that may occur due to customs processing. Customs regulations and clearance times can vary from country to country, and we appreciate your understanding as we navigate these processes.
Refund Policies:
All Sales Are Final: At Angel Animals, we are committed to delivering high-quality, energetically charged products. Due to the nature of our items, all sales are final. Each piece is crafted with intention and care, and we believe in the energy and craftsmanship that goes into every creation.
Case-by-Case Returns: While we uphold our policy that all sales are final, we understand that unique circumstances may arise. If you have a specific issue or concern with your purchase, please reach out to our customer support team. We will carefully consider each case on an individual basis and do our best to assist you.
Bracelet Repairs: We take pride in the durability and quality of our products. However, if your bracelet requires repair due to unexpected wear and tear, please contact us, and we'll guide you through the repair process and any associated costs.
Privacy Policy:
At Angel Animals, we are committed to safeguarding your privacy. Our privacy policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases.
Collection of Information: We may collect information such as your name, email address, shipping address, and payment details when you make a purchase. This information is solely used to process your order and provide you with exceptional customer service.
Security: We take your privacy seriously and employ industry-standard security measures to protect your personal information. Your payment details are securely processed, and we do not store sensitive financial information on our servers.
Third-Party Services: We may use third-party services such as payment processors and shipping carriers to fulfill your orders. These third parties have their own privacy policies, and we encourage you to review their policies as well.
Communication: By making a purchase with Angel Animals, you may receive occasional emails related to your order and updates about our products and services. You have the option to unsubscribe from these communications at any time.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations.
For more details on our privacy practices, please review our comprehensive Privacy Policy on our website. If you have any questions or concerns regarding your personal information, please don't hesitate to contact our customer support team at crystalsforcanines@gmail.com. Your trust and privacy are of utmost importance to us.